The Website provides shipping to destinations within the United States: the lower continental 48 states, Alaska, Hawaii as well as American territories and military posts. We facilitate shipments via Standard Shipping and also permit Customers to Pick-Up In Store. The Website makes an internal calculation based upon the combined, aggregate weight of the items included in the order. For Standard Shipping, we utilize the best option among our UPS, USPS and/or SpeeDee delivery carrier services.
The Bethany Bookstore reserves, at their sole discretion, the right to refuse any shipment of any order that represents, for any reason, an unacceptable difference from the shipping charges collected with order payment. In such cases, Bethany Bookstore will contact the Customer to resolve the discrepancy or cancel the order with a refund of the original order payment.
Special shipping outside of the above destination boundaries may be possible - please Contact Us at the Bethany Bookstore directly to inquire about potential for special shipping.
Orders can be directed for Pick-Up at the Bethany Bookstore instead of being shipped to the customer's address.
The Website provides for a Customer to initiate a Return Request. Such customer-initiated Return Requests will be received electronically by the Bethany Bookstore wherein each one is reviewed by Staff. There is no guarantee that a Return Request generated via the Website has been approved until the Customer receives an answer from Bethany Bookstore.
In case of any customer request for return, refund or exchange, the Bethany Bookstore must receive back the product(s) or merchandise in question. Product(s) or merchandise must be shipped back to the Bethany Bookstore at the customer's expense and all items received in new, or like-new condition with original packaging before any return, refund or exchange is permitted. Please include the original sales receipt with the return items.
Alternatively, a return, refund or exchange can also be negotiated by returning to the Bethany Bookstore in person. Please arrive with the original sales receipt from purchase as well as all return items in new, or like-new condition with original packaging.
All decisions to execute any return, refund or exchange are at the sole discretion of the Bethany Bookstore.
Please see our Contact Us page for details on contacting the Bethany Bookstore regarding an exchange.